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FAQ & POLICY
Effective Date: Apr. 16 2024
WHAT’S THE MINIMUM ORDER?
$60 minimum per order. Backordered items will be cancelled.
WHAT TYPE OF PAYMENT DO YOU ACCEPT?
We accept all major credit cards and PayPal.
WHAT IS THE HANDLING TIME?
2-3 business days for orders less than $300. Larger orders will take longer time.
HOW LONG DOES IT TAKE FOR SHIPPING?
Orders will be shipped with either USPS Ground Advantage or UPS Ground if default shipping method, ground shipping, is selected. which will take 2-5 days after order is shipped, depending on how far away you are from us. Expedite shipping is available at full rates.
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*We are not responsible for any delays due to shipping carrier's mistakes, weather-related or government-related events.
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WHICH COUNTRIES DO YOU SHIP TO?
United States only.
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CAN I PICK UP MY ORDER?
No, we are an online business and we do not have a physical location for pickup.
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DO YOU ACCEPT RETURNS?
No returns and no exchanges. Please report all defects within two weeks.
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DO YOU HAVE CATALOGS?
No, we do not offer print catalogs. Please use our Online Store as catalogs.
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ALL OTHER QUESTIONS/SUGGESTIONS
Please send a message by clicking the "Let's Chat!" button on the bottom right or go to Contact page.
HOLIDAY SCHEDULE
We will be closed on the following holidays:
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11/11 Veterans Day
11/28 Thanksgiving Day
11/29 Thanksgiving Day
12/24 Christmas Eve
12/25 Christmas Day
12/31 New Year's Eve
01/01 New Year's Day
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Online Store will accept orders, but shipping on the following business days.
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