FAQ & POLICY

WHAT’S THE MINIMUM ORDER?
$60 minimum per order. Backordered items will be cancelled. We are a business to business online wholesaler and we do not sell only one hat. Please visit our retail website at www.mygapatriot.com if you'd like to purchase one hat.

WHAT TYPE OF PAYMENT DO YOU ACCEPT?
We accept all major credit cards and PayPal.

WHAT IS THE HANDLING TIME?
2-3 business days for orders less than $300. Larger orders will take longer time.

HOW LONG DOES IT TAKE FOR SHIPPING?
Orders will be shipped with either USPS Ground Advantage or UPS Ground if default shipping method, ground shipping, is selected. which will take 2-5 days after order is shipped, depending on how far away you are from us. Expedite shipping is available at full rates.
​
*We are not responsible for any delays due to shipping carrier's mistakes, weather-related or government-related events.
​
WHICH COUNTRIES DO YOU SHIP TO?
United States only.
​
CAN I PICK UP MY ORDER?
No, we are an online business and we do not have a physical location for pickup.
​
DO YOU ACCEPT RETURNS?
No returns and no exchanges. Please report all defects within two weeks.
​
DO YOU HAVE CATALOGS?
No, we do not offer print catalogs. Please use our Online Store as catalogs.

HOW TO CREATE NEW ACCOUNT?

To create new account, please follow these simple steps:

1. Visit our website.

2. Click the “Log In/Sign Up” button located at the top right corner.

3. Follow the instructions provided to set up your account.

If you already have items in your shopping cart, proceed to the cart and initiate the ordering process. During this step, you’ll have the option to either create an account or use Express checkout if you do not wish to create new account.
​
ALL OTHER QUESTIONS/SUGGESTIONS
Please send a message by clicking the "Let's Chat!" button on the bottom right or go to Contact page.